Overview

Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Downloadable software products

To complete your return, we require a receipt or proof of purchase. (or Email Notification you recieve from California Cables)

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Any item not in its original condition is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 15 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. or Digital Wallet (PayPal)

Then contact your Credit/Debit card company, It may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@californiacables.com

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded. For sale prices to be refunded Contact Us on our number +18059960004 only then we can make a proper decision on it.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@californiacables.com or Call Us on +18059960004

Shipping Returns

To return your product, you should Email first on info@californiacables.com if not recahable there call us on +18059960004

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Espacially on Free Shipped Items.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive orders, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Refund and Returns Policy